What is Horizon?
Horizon is a complete business communications service that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal.
It offers a range of business-focused features with an emphasis on control and administration through the web that takes the burden away from your customer’s IT team.Local administrators manage and configure the system according to the organisation’s needs. Employees can then manage their calls easily and effectively, so maximising individual productivity.
The benefits of Horizon
Horizon is delivered as a one-stop, end-to-end solution and we provide everything from handset to access to core network. This means you’ll never get caught in the middle between your voice provider and your data provider, which will save you both time and hassle.
Horizon is a true fixed / mobile converged solution
Horizon is future-proof
It offers price flexibility
Horizon Call Centre
Horizon Call Centre is a cloud-based service with an extensive range of inbound call centre capabilities that can be configured and managed via an easy-to-use web portal.
An extension to our Horizon hosted telephony platform, this add-on service enables businesses to easily manage their call centre environments, boost productivity of call centre agents and the overall efficiency of their call centre and help them deliver a first-rate service to their customers.
Horizon Call Centre is ideal for any business that receives inbound calls; for example those with sales teams, help desks, accounts departments, receptionists or customer service representatives, right through to more formal inbound call centre environments.